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Invoices are issued by Clyde Valley Property Services, to all owners, on a quarterly basis.
The administration charge is an annual amount, which is split into four equal amounts. The administration charge covers a range of services which owners require to pay their percentage share of:
- preparation and issuing of quarterly invoices
- answering enquiries related to property services
- administering payments to contractors and consultants
- monitoring all works instructed to landscape / common areas / play areas
- carrying out regular inspections of landscaped areas
- arranging meetings with residents if required
There are currently several ways that you can pay your bill to Clyde Valley Property Services. These are:
By Standing Order or Direct Debit
By Direct Debit
If you have a bank account the easiest way to pay your factoring charge is by Direct Debit. Direct Debit will save you time and help you manage your money. It’s efficient and reliable. Your rights under the Direct Debit scheme are guaranteed.
Factoring payments can be collected on a date that best suits your circumstances. If the factoring charge that you’re due to pay changes, your Bank will adjust the payments made to CVPS automatically.
We can arrange to send you a Direct Debit form to allow you to set this up with your Bank.
By Standing Order
If you have a bank account, you can also pay by Standing Order. If you want to pay by Standing Order we can arrange to send you a Standing Order form to allow you to set this up with your Bank.
However if you pay by Standing Order you must contact your Bank directly, giving them notice of any rent increase or other changes to your rent payments.
By Allpay
You can pay online at www.allpay.net by using your payment card or telephone Allpay on 0844 557 8321.
By Telephone
You can telephone us on 01698 328258 or 01698 328248 to make a payment by Switch/Visa/Maestro/Mastercard.
By Cheque
A small number of owners pay by cheque and you can do this at our office or you can post a cheque to CVPS. You should make cheques payable to ‘Clyde Valley Property Services’ and you should write your factoring account number and address clearly on the back.
However please note that in common with many other organisations, it’s our intention to phase out payment by cheque as an option. We plan to do this during 2010, with no cheques being accepted after
31 December 2010.If you currently pay by cheque you’ll need to choose one of the other payment options listed. Please contact the Factoring Officer on 01698 328248 and we’ll be happy to discuss alternative payment methods with you.
At the Post Office or by 'Paypoint'
At the Post Office
You can use your plastic payment card to pay your factoring charges at any Post Office.
By ‘Paypoint’
You can use your plastic payment card to pay your factoring charges at any shop or outlet where you see the ‘Paypoint’ logo.
Please remember to quote your reference number when paying your invoice.
Please note that Clyde Valley Property Services does not accept cash payments at its offices.
If at any time you think you may have difficulty in paying your factoring charges, please contact our Factoring Officer immediately who will provide assistance. This may include setting up a monthly payment plan.